booktohelp
Your account

Your bookto plan, trial and invoices

Your plan and subscription are managed at account level, not inside an individual tool.

Manage your plan

Open Billing in the bookto app to see your current plan, payment method and subscription options. The subscription invoice is for your bookto platform plan; it is separate from payments your buyers make through your checkout products.

Your trial lasts 14 days. When it ends, choose a plan and add a payment method from Billing. If you do not subscribe, checkout products are deactivated. Your account data is kept unless you choose to delete your account.

Change or cancel your subscription

An upgrade takes effect immediately. A downgrade or cancellation takes effect at the end of the current billing period. You keep access until then. If a plan change affects product limits, checkout may deactivate products over the new limit; see Manage product status.

bookto emails you a platform invoice after each subscription payment. If you cannot find it, check spam for noreply@mail.bookto.eu, then contact support.

Booking access during beta: bookto booking is currently enabled by invitation and does not have self-service billing. Contact bookto if you need to check whether your account has access.

Related guides

Complete your account and accept the DPA →Delete your bookto account and data →

Still stuck?

Contact support →