Connect a product to an event type
Create a product in bookto checkout with the price and VAT settings you want. Then edit the event type in bookto booking and select that product in its Payment section. The product and event type must belong to the same bookto account.
The product supplies the price, currency, VAT settings and any discount. Booking does not calculate or collect the payment itself; it sends the customer through the regular bookto checkout.
What the customer does
- The customer opens the event type's booking page and chooses an available time.
- bookto holds that time for 15 minutes while the customer completes checkout.
- When payment succeeds, the appointment is confirmed.
The customer receives two emails: a booking confirmation with the appointment details and Manage your booking link, and a checkout order receipt. See Email addresses used by bookto.
Start from the event type's booking page so the time is held during payment. A regular product payment link does not reserve an appointment time.
Refunds
Cancelling a paid appointment does not refund it automatically. If your cancellation terms allow a refund, issue it through your Mollie dashboard. If a payment is received but the selected time cannot be confirmed, bookto emails you so you can review the order and refund it if needed.