Infomaniak Calendar: connect it and see your bookings on your iPhone and Mac

Before you start

• There is no Infomaniak calendar app for the iPhone. You see your Infomaniak calendar in Apple's own Calendar app. The Infomaniak Mail app does not show your calendar.
• Having your Infomaniak mail on your iPhone is not enough. The calendar is a separate setup (part 3 below). Without it, your bookings never show on your phone.
• You will make two different app passwords. One for bookto (part 1) and one for each phone or tablet (part 3). Never use your normal Infomaniak password.
• On the iPhone, use Safari, not Chrome. Only Safari hands the settings over to your iPhone properly.
• Apple shows new bookings with a delay. Your iPhone and Mac check Infomaniak for news every so often, so a new booking can take 15 minutes or more to appear there. That never causes a double booking: bookto checks your Infomaniak calendar itself before every booking.

Part 1 — Connect Infomaniak to bookto

Do this on your computer.

1. Go to config.infomaniak.com and log in.
2. Open My Contacts & Calendars.
3. Open the tab Manual synchronisation and click Generate.
4. Copy the username (it looks like AB12345) and the password shown there.
5. In bookto, open Integrations and click Infomaniak Calendar.
6. Paste the username and the password, then click Connect Infomaniak Calendar.

The password is stored encrypted and never shown again. You can remove it at Infomaniak at any time; bookto then stops seeing your calendar until you connect again.

Part 2 — Choose your calendars in bookto

Still on the Infomaniak Calendar card in Integrations:

1. Under Check for busy times in, tick every calendar that holds your real appointments. bookto never offers a time that is busy in one of them.
2. Under Add new bookings to, choose the calendar where new bookings should appear.
3. Click Save.
4. Click Test connection to check that bookto can read your calendar.
5. Check that the card says Used by your booking pages. If it says Not used by your booking pages, click Use this calendar instead.

bookto uses one calendar connection for your bookings. The calendar you connect last becomes the one in use, so check this line whenever you connect or reconnect a calendar.

Part 3 — Get your Infomaniak calendar on your iPhone

1. Open Safari on your iPhone (not Chrome) and go to config.infomaniak.com.
2. Open My Contacts & Calendars (on the phone it may say Contacts and diaries to be synchronized), then choose My phone or tablet. You land on Synchronization via Safari.
3. Tap GENERATE, then COPY. This is a new app password, for this iPhone only. The one bookto uses keeps working.
4. Tap DOWNLOAD, then Allow.
5. Open the iPhone Settings. At the top you see Profile Downloaded: tap it.
6. Tap Install (top right) and enter your iPhone passcode.
7. The profile says Not Verified in red. That is normal for this Infomaniak profile; continue.
8. When the profile asks for a password, paste the app password from step 3.
9. Check it worked: Settings → General → VPN & Device Management → Infomaniak autoconfiguration. Under Contains you must see CalDAV account. If you only see a mail account, your calendar is not on your iPhone: repeat from step 1.

Don't share a screenshot of the app password. If one slipped out, delete that password at config.infomaniak.com and make a new one.

Set how often your iPhone checks for news

Go to Settings → Apps → Calendar → Calendar Accounts → Fetch New Data.

• The Push switch at the top does not help here. Push only works for iCloud and Exchange accounts; an Infomaniak account always fetches. You can leave Push on.
• Tap your Infomaniak account and choose Fetch, not Manual.
• At the bottom, choose Every 15 Minutes. Avoid Automatically: then your iPhone mostly checks only while it charges on Wi-Fi.

Pick the right calendar in Apple Calendar

These are two different settings, and both matter:

• Which calendars you see. Open the Calendar app and tap Calendars at the bottom. Tick your Infomaniak calendar, including the one you chose under Add new bookings to.
• Where your own new appointments go. Go to Settings → Apps → Calendar → Default Calendar and choose an Infomaniak calendar that is ticked under Check for busy times in. Otherwise an appointment you add on your phone may land in iCloud or Google, which bookto does not check, and bookto could offer that time to someone else. When you add an appointment, check the Calendar line too.

Part 4 — On a Mac

1. Open the Calendar app, then Calendar → Settings → Accounts. Your Infomaniak account should be listed (as CalDAV). If not, add it with the same steps as on the iPhone, using Safari on the Mac.
2. Select your Infomaniak account and set Refresh Calendars to Every 5 minutes. Push is not available for Infomaniak.
3. Press ⌘R whenever you want to check for news right away.
4. Under Calendar → Settings → General → Default Calendar, choose an Infomaniak calendar that bookto checks, for the same reason as on the iPhone.

Android

We have not tested the steps on Android yet.

My booking doesn't show on my phone

Check in this order:

1. Is it on the Infomaniak website? Open your calendar on the Infomaniak website.
   • No: open Integrations in bookto and check the Infomaniak card: is it connected, and does it say Used by your booking pages? Check Add new bookings to as well.
   • Yes: bookto did its part. Continue below.
2. Is your calendar on your phone? Settings → General → VPN & Device Management → Infomaniak autoconfiguration must list a CalDAV account (part 3, step 9).
3. Is the calendar ticked? Calendar app → Calendars.
4. Give it time. Check Fetch New Data (above), then wait up to 15 minutes. Refreshing by hand does not always speed it up.

Whatever your phone shows, bookto checks your Infomaniak calendar itself before every booking. A delay on your phone never leads to a double booking.

Moving from Google Calendar to Infomaniak?

• Import your Google export only once, into a new, empty Infomaniak calendar. Importing twice into the same calendar gives you every appointment twice, and you can't separate them afterwards.
• Already imported twice? Make a new calendar, import the latest export into it once, then delete the old calendar. In bookto, choose the new calendar under Check for busy times in and Add new bookings to, and click Save.
• An import is a one-time copy. What you change in Google afterwards does not follow. Until you have fully moved, keep bookto on the calendar you actually use.